At The Swift Designs, we strive to deliver high-quality digital design services tailored to each client. Due to the personalized nature of our work, we have established the following refund policy to ensure fairness and clarity.

1. No Refunds on Digital Products or Custom Services

All sales are final once the design process has started or digital files have been delivered.

Refunds will not be issued for:

• Logo design

• Branding packages

• Website or UI/UX design

• Social media or print design

• Custom design projects or templates

• Any digital product once delivered

Digital services are time-based and creative in nature, making them non-returnable and non-refundable.

2. Cancellations Before Project Start

If you cancel a project before any work has begun, you may be eligible for a partial refund (typically up to 50%) to cover administrative and planning time. Once design work has commenced, no refund will be provided.

3. Revisions vs. Refunds

We are committed to client satisfaction. Most services include a limited number of free revisions as outlined in your package or proposal. If you’re unsatisfied with the initial result, we encourage you to use your included revisions.

Refunds will not be issued in place of revisions.

4. Non-Delivery or Incomplete Projects

If The Swift Designs is unable to deliver the agreed-upon service due to circumstances on our end (e.g., illness, scheduling conflict, or inability to complete the work), a full or partial refund may be issued, depending on how much work has already been completed.

5. Chargebacks & Disputes

Filing a chargeback or payment dispute without contacting us first is considered a breach of our terms.

We ask that you reach out to us directly at designsswift3@gmail.com or +1 (832) 712-4332 so we can resolve the issue professionally and promptly.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us:

The Swift Designs
📧 designsswift3@gmail.com
📞 +1 (832) 712-4332